Click the 'Compatibility' tab.ĥ) Under Compatibility mode set a tick in the box next to 'Run this program in compatibility mode for: Windows 7'. Click on the game with the right mouse button and then click 'Properties'. If this did not work, then please try the following:Ĥ) Click on it and you should see the game. Click on the game with the right mouse button and then click 'Properties'.Ħ) Set a tick in the 'Reduced color mode' box (the box below it should now show 16-bit (65536) color) and click 'Apply'.
If the fresh installation didn't solve the problem, try changing the compatibility mode:ġ) Click the Windows Logo button at the bottom left-hand side of your screen.Ĥ) Click on it and you should see the game. Please contact our Customer Support team with those details and we will be able link your game to the correct account.ģ) You can also download the game again from our games list. Should you miss a game in this list, you may have bought it with a different e-mail and/or player account. Just click on the game you wish to re-install and select 'Download'. On the following page you see a list of your purchased games. If you bought the game the fastest way to download it again is via 'My Account' at the top right hand side of your window. Select it and click 'Remove'.Ģ) Download the game from and install it again. You will see the game displayed in the list of programs. You can remove a game by choosing 'Software' in your Control Panel. This can be accomplished through the following steps:ġ) Remove the game. The first thing to try is a fresh installation of the game you want to play on your new Windows 10 operating system.
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